Your Hay-on-Wye Cottage Questions - Answered

The Hay Holiday Cottage sleeps up to 6 guests comfortably across 3 bedrooms. We have a master bedroom with a double bed, a second double bedroom, and a twin room with 2 single beds. A travel cot is available for infants on request.

Bedroom 1 (Master): Double bed with views of horses grazing in the fields opposite
Bedroom 2: Double bed with luxury linens
Bedroom 3 (Twin): 2 single beds, perfect for children or friends

All bedrooms have comfortable beds and wardrobe storage. Guests frequently mention waking up to see the horses - it's one of our unique features!

Yes! We provide free private parking right on the property. There's space for one car on the driveway. When parking, we recommend having someone watch for traffic coming up the hill for safety.

Absolutely! We welcome up to 2 well-behaved dogs completely free of charge. Our enclosed garden is perfect for dogs, and many guests mention their dogs "felt at home" here. We're located near excellent dog walks including Offa's Dyke Path and routes up to Hay Bluff.

Yes, the garden is fully enclosed and secure for dogs. It's on three levels and gets plenty of sun - guests call it a "sun trap". There's also an outdoor hose for cleaning muddy paws after countryside walks!

Yes! We're very family-friendly. We provide a high chair, travel cot, stair gate, plastic plates, and board games. The enclosed garden is safe for children to play. Many families with young children have stayed and loved it here.

Just a 5-10 minute easy walk! This is one of our most-loved features. Guests repeatedly mention the perfect location - close enough to walk to bookshops, cafes, pubs and restaurants, yet peaceful and quiet. You can walk into town for dinner and stroll back in the evening.

Yes! It's a lovely 5-10 minute walk along a quiet street. You'll cross a small creek that marks the border between England and Wales. Guests love being able to walk to everything - bookshops, the castle, cafes, pubs, and the River Wye - without needing the car.

Hay-on-Wye has excellent dining options within walking distance:

The Three Tuns: Beautiful old pub with very good Italian food (highly recommended by guests)
The Granary: Great breakfast spot
Kate's Bakery: Opens Thursdays & Saturdays - guests rave about the pastries!

There are also regular markets on Thursdays and monthly craft markets.

You can walk straight from the cottage doorstep! Popular activities include:

Hiking: Offa's Dyke Path, Hay Bluff, Cusop Dingle, and Brecon Beacons
River activities: Kayaking and canoeing on the River Wye
Fishing: River Wye fishing (we can help arrange instructors)
Hay Parkrun: Saturday mornings

Guests mention "stunning scenery from the doorstep" and "easy access to beautiful countryside walks."

Yes, the River Wye is just a short walk away. It's perfect for riverside walks, kayaking, canoeing, and fishing. We can help connect you with local canoe companies and fishing instructors if needed.

Up to 2 well-behaved dogs are welcome free of charge. If you'd like to bring more than 2 dogs, please contact us in advance at hello@hazelbraecottage.com.

Excellent walks! You can walk directly from the cottage to:

Offa's Dyke Path
Hay Bluff
Brecon Beacons
Riverside paths along the Wye
Cusop Dingle

Guests mention "lots of routes for walks directly from the house" and "easy access to stunning countryside." The River Wye is also perfect for dogs who love swimming!

Dog owners repeatedly mention:

"Dogs felt at home"
Enclosed secure garden
Walks from the doorstep
Outdoor hose for muddy paws
Dog-friendly furnishings
Peaceful location
Close to dog-friendly pubs

One guest said: "Dogs very happy and felt at home. Will be back!"

Yes! We provide both a travel cot and high chair free of charge. Please request these when booking so we can have them ready for your arrival.

Yes, we have a stair gate available for families with young children. Just let us know you need it when booking.

Families love The Hay Holiday Cottage because:

High chair, travel cot, stair gate, and plastic plates provided
Board games and books for entertainment
Safe enclosed garden for children to play
Two bathrooms (essential for families!)
Spacious rooms for families to spread out
Easy walk to town (no car needed)
Nearby activities: horse riding, adventure courses, outdoor bowling

Guests say it's "perfect for families" and "great for all ages."

Yes! We have fast fibre optic broadband throughout the cottage. It's perfect for remote work, video calls, and streaming. The dining table provides a great workspace, and there's also a dedicated desk area.

The log burner is one of our most-loved features! Guests call it "the best we've had in an Airbnb" and "very cosy." We set it up ready for you with kindling, firelighters, and logs for your first 1-2 days. Full instructions are provided in the check-in information. Many guests specifically mention enjoying evenings by the fire!

Yes! We provide luxury bed linens and towels for all guests. Guests frequently mention the towels being "lovely and soft" and beds being "so comfy." There's also a washing machine available if needed.

Absolutely! The kitchen is "superbly equipped" with everything you need including oven, microwave, dishwasher, and all cooking utensils. Guests specifically mention: "well stocked with everything a family needs," "sharp knives" (rare in rentals!), and "all the pans, utensils and crockery we needed." Perfect for cooking family meals.

There are 2 bathrooms - a real bonus for families and groups!

Upstairs: Bathroom with freestanding bath, walk-in shower, and high water pressure
Downstairs: Shower room for easy access

Guests love having two bathrooms and mention the "wonderful big freestanding bath" and "hot water on demand."

Yes! Multiple winter guests mention the cottage being "warm as toast" even during "bitterly cold spells." We have central heating with Google Nest smart control, underfloor heating, and the log burner for extra cosiness. One guest said: "Stayed over the coldest weekend of winter, but the house was warm and cosy."

Based on 100+ five-star reviews, guests repeatedly mention:

"Perfect location" - 5-10 min walk to town, yet peaceful and quiet
"Spotlessly clean" - mentioned in almost every review
"Home from home" - comfortable, cosy, and welcoming
"The log burner" - "best we've had in an Airbnb"
"Views of horses" - unique and magical
"Well-equipped kitchen" - everything you need
"Comfortable beds" - mentioned repeatedly
"Two bathrooms" - essential for families
"Walks from doorstep" - stunning countryside access
"Responsive host" - quick communication

Guests call it "unbeatable," "perfect," and "fantastic." Here's what they love:

"Short walk to town yet peaceful surroundings"
"Rural feel but within easy walking distance"
"5-minute walk across the creek border from England to Wales"
"Gorgeous countryside walks on the doorstep"
"No need to use the car - walks and town nearby"

One American guest said: "This was BY FAR our favorite of 34 Airbnb stays in the UK!"

Many guests specifically say "we will be back" or "would definitely stay again." They return because:

Perfect base for Hay Festival
Ideal for countryside walking holidays
Great for family reunions and gatherings
Dog-friendly with excellent walks
Peaceful retreat yet close to everything
Consistently clean and well-maintained
Responsive, helpful host

One guest added it to their "locations we wish to return to in the future" list!

Check-in is from 3:00 PM and check-out is by 11:00 AM. We use a self-check-in lockbox system which makes arrival quick and easy. If you need early check-in, please ask - we're often able to accommodate this when possible.

We use a simple self-check-in lockbox system. Before your arrival, we'll send you detailed instructions including a labeled photo showing the house and where to park. Guests mention this makes check-in "smooth" and "trouble-free." We recommend arriving before dark as the street isn't very well lit.

Yes! We offer a 10% discount for stays of 7 days or more. This discount is automatically applied when you book.

While our terms don't require us to offer refunds, we understand that plans change. If you notify us with ample time before your stay, we'll do our best to help you transfer your booking to different dates or offer a refund. We've been flexible with guests facing illness or emergencies.

You can book using the booking form at the bottom of this page, or visit our Book Now page. If you have questions before booking, email us at hello@hazelbraecottage.com - we respond quickly!